Web Development Services

All projects are under an NDA protected by the court of law. In fact, projects only commence after all legal papers are signed. All our resources have signed agreements before joining us and undergo thorough training and monitoring to prevent any fraud, unintentional mishaps, or leaks.

The preferred approach depends on the client’s comfort level. While some clients prefer our team to work directly on their repositories and infrastructure, this presents a risk for us due to the unrestricted access granted. To mitigate this risk, we prefer utilizing an escrow service. Additionally, we require milestone funding in advance of each development phase, with the funds released upon successful completion and verification of deliverables. If it’s our repository, the team will start working on the project immediately. This can be done monthly or based on milestones. We will only release the finished code and other deliverables after you have paid the respective invoices.

While some projects remain confidential, we strive to showcase our developments. You’ll find case studies and journals on our website that provide insight. If you need further clarification, you may speak with our consultant.

Most regions in the EU and APAC are closer to us, resulting in a timezone overlap. However, for those residing in the American continent, we are 12 hours apart, resulting in what we refer to as a “dead night shift” here. In such cases, we inform the resources collaborating with you to begin a bit later, allowing for a two-hour daily overlap. Our aim is to ensure a good work-life balance for everyone involved.

We have tools in place to actively monitor and report any surges; typically, they’re mitigated before reaching emergency levels. However, in the worst-case scenario of an emergency, we provide a hotline accessible round the clock to our clients. Given that most of our engineers work remotely, they can swiftly resolve any issues.

You’re always welcome to raise a dispute if expectations aren’t met. Our customer success executive will conduct a preliminary investigation and share the report with you. If the issue is on our end, you’ll receive a 100% refund if the invoices are settled. If the payment is in escrow, we’ll cancel it. Rest assured, your funds will not be lost in any scenario.

Absolutely! We’re committed to delivering on our promises, pouring our all into each project. As a business, we understand the success of your project relies heavily on stakeholder buy-in. With that in mind, our team embraces an agile methodology, familiar with the sprint cycle and ceremonies. We typically hold client demos at the end of each sprint to ensure transparency and alignment.

Apart from the development tools which depends on the stack, we commonly use Teams, JIRA, confluence, Office 365 and some others. While this is de facto some resources who work with other teams has reportedely used Slack, Google workspace and other tools. Concluding, we are open to use the tools if it makes life easier for both you and us.

You can begin direct communication with our consultant. We recommend having a clearer picture of your expectations before the conversation, though it’s not mandatory. If you’re uncertain, we can offer expert advice. Schedule a call today!